Nothing to See Here — Twitter’s New Limitations Halt Information-Sharing Option
Twitter’s new restrictions have had a startling impact on government websites that incorporate Twitter feeds on their pages.
Textbook Example of How Police Departments Should Report an Officer-Involved Shooting
Unfortunately, some law enforcement agencies choose any or all variations of these examples in the first few minutes and hours, or much longer (if they even talk at all) after a critical incident.
Managing the Media Response to the Highland Park July 4 Shooting
Julie Parker interviews the deputy police chief who lead the media messaging surrounding the July 4 mass shooting in Highland Park, Illinois.
To Delete, Hide, or Leave It Up? Part II
In part II, Christopher Mannino shares the tools needed to help mitigate risk when government agencies moderate comments on social media.
To Delete, Hide, or Leave It Up? Part I
Advice and guidelines on when an organization can and should delete a comment from their social media pages.
In a World Filled With Misinformation, Be the Source
The “Run It Like a Newsroom” concept is simple – share your organization’s news like a newsroom does. Strive to be first, accurate, informative, and when appropriate, engaging. Recently an NFL team got it right, even if no one listened.